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Enterprise Resource Application (ERP)

                                Orniz Technologies provide implementation and support services for following Microsoft Products and Infos ERP. Enterprise Resource Planning (ERP) software applications are robust technology systems that automate and optimize processes and tasks across the back office of an enterprise.

 

ERP systems improve productivity and reduce costs by merging best practices and proven methodologies with powerful software and hardware. ERP systems enable businesses to integrate key data and processes across critical areas such as production, finance, distribution, and more. This centralized system dramatically enhances the control, planning, management, and execution of critical operations within the enterprise.

What exactly does an ERP system encompass when it is implemented within a business?

An ERP solution suite automates and streamlines critical processes, including accounts payable/receivable, activity management, benefits administration, and billing. ERP systems also help businesses to increase the efficiency of cost tracking and cash management. Manufacturing companies can enjoy the benefits of efficient cost containment and capacity planning.

 

Manufacturing was one of the first industries to implement ERP applications over forty years ago. Since then, these companies have been using their ERP systems to enhance vital business operations such as production, while at the same time reducing costs with improved intellectual property tracking, inventory management, and input/output control. All this enables companies to implement proven best practices such as just-in-time manufacturing and kaizen techniques. ERP manufacturing modules also optimize labor usage, reduce production lag times, and enhance the effectiveness of materials management, all of which deliver benefits such as lowered costs and more efficient production.

 

Many leading ERP applications are designed with a robust and complete financial management system. Using these accounting modules, staff can track net cash flow, manage order-to-cash cycles, and execute purchasing agreements.

ERP software helps companies improve the accessibility and accuracy of critical financial data, while also saving time and eliminating the risk of error by automating and streamlining routine, repetitive accounting processes such as budget allocation, creation, and management; financial and cash flow analysis and reporting; accounts payable and receivable; capital equipment and asset management; and performance management.

ERP software packages usually include functions for cash, budget and fixed asset management; general ledger; and accounts payable and receivable.

 

Manufacturing
Manufacturing modules built into an ERP system provide tools to improve design and production processes from end to end.

Manufacturing applications streamline the processes that encompass the design, the engineering, and the configuration of a product. Manufacturing modules also track and manage all product parts, automate production activity scheduling, and improve quality assurance processes.

With an ERP system and powerful manufacturing capabilities, companies are enabled to create quality products in the most cost-efficient and effective manner possible.

 

Project Management
Project Management helps companies improve the way they plan, schedule, and execute their most important business projects. Project Management features cover billing, invoicing, costing, time and expense tracking, activity monitoring, and resource allocation.

The Project Management applications found in ERP software enhance strategic project planning and enable integrated management and communication, along with greater control, to ensure that all the tasks and activities related to a project are successfully completed.

Supply Chain Management
Supply Chain Management capabilities built into ERP software deliver features for order management, inventory management, return management, purchasing and procurement, incentive management, logistics, and supply chain planning. These functions improve the coordination and control of complex supply chain activities and workflows.

With Supply Chain Management applications, companies gain more control over supply chain processes such as sourcing, acquiring, and storing raw materials. Supply Chain Management also streamlines scheduling, warehousing, and distribution activities.

Human Capital Management/Human Resources
Human Capital Management automates the complete employee lifecycle. Human Capital Management applications support critical human resource functions such as hiring, staffing, and training. Other features include time and attendance tracking, benefits administration, and performance and compensation management.

Human Capital Management tools help minimize the administrative burden on HR teams, enabling them to focus on how to most effectively manage their workforce.

Human Resource Management System (HRMS)

    Human capital is made up of the people assets (employees) that power an organization’s development and growth, which include the collective skills, attitudes, and knowledge base of the entire workforce. Human Capital Management is an important aspect of any company, combining technology systems with complex methodologies in order to help businesses with their human capital assets.

Key Benefits for Your Company

Human Capital Management solutions accomplish much more than just eliminating manual administrative procedures. HCM solutions also help companies create a more employee-centered culture by delivering the tools needed to improve every aspect of employee relationship management. Consequently, companies can increase employee satisfaction and morale, decrease turnover, and build a more motivated, stronger, loyal workforce.

Human Capital Management solutions provide powerful, feature-rich environments that deliver full workforce management support and automation for the following core activities and processes:

 

    Planning and modeling helps businesses establish the most effective and efficient organizational chart and structure, more clearly defining the roles and responsibilities of each employee across an enterprise.
Recruiting and staffing improves the manner in which you create, describe, and manage open positions. It also provides businesses with the tools necessary to find and draw interest from the best possible candidates.
On-boarding facilitates and accelerates the tasks and procedures associated with acclimating and setting up new employees.

Performance management formalizes and streamlines the review and appraisal processes so you can keep better track of employee performance reports. Benefits and compensation administration manages salaries, health insurance, bonuses, and other types of compensation, while guaranteeing that payment packages are fair and competitive. They also establish compelling incentive plans to keep staff motivated. Time and attendance helps track employee hours (standard and overtime) as well as monitor the accrual and use of sick, vacation, and personal days. Training and education ensures that employees are prepared with all the necessary knowledge they need to execute their jobs as effectively as possible, providing them with more opportunities for skills expansion and professional growth.

 

Customer Relationship Management Solutions (CRM)

                                Orniz Technologies provide implementation and support services for following CRMs

    Today’s business world has become more dynamic and competitive, and organizations of all sizes face the challenge of increasing revenue while expanding their market share and finding new avenues to attract, acquire, support, and retain customers. Additionally, organizations must maximize efficiency, minimize overhead costs, and increase shareholder value. Customer Relationship Management, or CRM, is a valuable tool to help with these efforts.

 

CRM software is a tightly integrated set of applications that span all client-facing operations and that help shorten the sales cycle, improve customer service, and enhance marketing efforts.

CRM solutions are composed of modules for contact management, sales force automation, marketing automation, call center management, help desk automation, and advanced business intelligence. These modules are designed to coordinate and streamline the disparate, repetitive, manual processes that often exist across multiple divisions and business units that lead to errors and inconsistencies in service delivery.

With CRM, companies can enhance the accuracy, timeliness, and success of all customer interactions and their related processes. This includes enabling:

 

    Marketing teams to gain greater insight into the behaviors and preferences of their target audience, intelligently plan and execute highly targeted and sophisticated campaigns and promotions through multiple channels, and closely monitor and analyze the results.
Sales representatives to efficiently prioritize and manage hundreds of new leads, prospects, and opportunities through enhanced collaboration; quickly close existing sales cycles; and boost the value of each deal through cross-selling and up-selling.

 

CRM software solutions enable organizations to consistently deliver the highest level of service and quality throughout the entire customer sales cycle, while simultaneously increasing productivity and reducing the costs associated with sales, marketing, and customer service activities.

 

Most of today’s CRM software systems provide:

 

Sales Force Automation

CRM software allows sales professionals to more quickly convert leads into opportunities and to close more deals. By leveraging CRM software, sales reps can manage their accounts, pipelines, and other tasks and activities more effectively. Additionally, CRM software enables sales teams to generate more accurate and timely forecasts and provides the tools needed to measure performance across teams and territories.

Today’s CRM software can even provide comprehensive access to the CRM system through cloud computing and can also be accessed with mobile devices such as the iPhone, iPad, Android devices, and other tablets.

 

Marketing Automation

CRM software enables organizations to have  more complete control over their marketing activities and to easily implement lead generation strategies.

 

With CRM software, marketing teams can track and manage prospect databases, organize and launch marketing campaigns across different channels, and gain greater insight into customer behavior through campaign results and performance analytics. These tools can help marketing teams boost response times and conversion rates while reducing cost-per-lead and increasing the return on marketing investment.

Customer Service, Help Desk, or Contact Center/Call Center Automation
Businesses can use CRM software to drive higher quality customer service and to increase response times for customer issues and inquiries, while offering accurate tracking and reporting capabilities.

CRM software can also help turn your customer service departments into profit centers by providing the tools they need to actively participate in up-sell and cross-sell programs and more.

Reporting and Analysis
CRM software contains business intelligence tools that enable organizations to maximize the value of their customers by providing greater insight into customer behavior to enable informed decision making.

Reports, performance management dashboards, and analytics provide users at all levels with complete visibility into customer-related activities within and across multiple departments.

Collaboration
Effective customer acquisition and retention requires collaboration across multiple customer-facing departments. CRM software provides features that enable sales, marketing, service, and support staff to work together by sharing information, coordinating activities, and eliminating overlapping or redundant functions.